Customer Service
Welcome To Olympic Reprographics

    Welcome to Olympic Reprographics, a confirmed leader in the reprographics industry. We're proud to serve you in new ways, using new technologies with PlanWell Enterprise, the PlanWell Electronic Work Order and now Sub-Hub leading the pack!

    If you have any questions about our web presence, please contact your Sales Consultant. Contact information is available in the About portion of the menu.


What's New

    Introducing A New Concept in Customer Support

    Olympic Reprographics is increasing our customer service capabilities with the addition of experienced in-side support specialists that are assigned to specific customers along with our outside sales people. Now our customers have dedicated inside and outside people that are assigned to your account that know you personally. Our Customer Support Team is co-located in the center of the action with our production, dispatch and PlanWell departments and are here to provide immediate answers concerning production, order tracking, order entry, job set-up and all types of production, delivery and customer support related information.

    Customer Support Team

    Joyce Mathison Customer Support Manager (206) 343-1589
    Ian Crowfeather Customer Support (206) 373-7046
    Kristi Hall Customer Support (206) 373-7045

     

    What does a reprographics print kiosk for plans look like? Olympic Reprographics Announces PlanWell EasyPrint!

    Click the play button to start. If you're unable to play this video in your browser, you may need to install the latest version of Adobe Flash. As an alternate method you may download this clip as an MPG file, viewable in Windows Media Player and Apple Quicktime.

    This new service allows users to select and immediately print documents over the Internet from your PlanWell planrooms utilizing an easy to use touch-screen interface. 

    Projects, project information and documents are all accessed using a simple easy-to-use workflow.  Documents can be selected, viewed, assembled into sets and printed immediately on the printer with just a few touches on the touch-screen.

    On a jobsite or in an office, often all users want is to select and print their documents.  The PlanWell EasyPrint interface has been thoughtfully designed to accommodate the touch-and-print utility of this new and innovative application.  Viewing and printing features are easily accessible through an interface and step-by-step workflow similar to a bank’s automated teller machine (ATM).

    Contact our Customer Service at (206) 622-6000 to arrange for an in-office demonstration. 

     

    We can help with your plotting needs no matter where you're located… without dipping into your Capital Budget!

    Large Format Printing At Your Desk

    Are you tired of waiting for plots at the job site... late night? Is your plotter from a different era? Wanting something a bit faster? Want color but only have black and white?

    We can help! We can provide placement and maintenance of a wide assortment of plotters, copiers and scanners. In addition, we can:

    1. Enhance business processes
    2. Simplify accounting
    3. Lower operating costs
    4. Increase profits
    5. Increase efficiency; and
    6. Create new revenue opportunities!

    Call us at 206.622.6000 for more information or send us an email at fmsupport@olyrepro.com

     

    Olympic Reprographics Says “Thank You” With Unique Customer Benefits

    Olympic Reprographics is saying “thank you” to our loyal customers in a unique way. We are introducing a special customer service offering that provides our customers great discounts on things like computers, cell phones and cell phone service, and rental cars. Typically these deep discounts are not available to the general public. But we have negotiated savings for our customers that equal the employee discounts that those companies listed on the site offer their own employees.
    We encourage you to click the “For our Loyal Customers” icon and see for yourself. We have negotiated these special benefits for use by our valued customers. The site is self-service, and links to affiliate partner sites such as Dell Computers, Enterprise Rent-A-Car and Sprint Nextel. Look for more companies to be added in the near future.

    Now there are even more benefits to doing business with Olympic Reprographics.

     

    Faster, Easier & More Cost Effective Addenda Distribution with BidCaster

    Olympic Reprographics has discovered a much more efficient and cost effective solution for the distribution of small format addenda during the bid phase of construction projects. It’s our PlanWell BidCaster solution that sends addenda to plan holders either digitally via email or by fax. Ask our PlanWell Customer Service department or your account manager for details about this superior solution and to schedule a demonstration training session.

     

    Would you benefit from additional bid opportunities?

    With Sub-Hub, it's easy to build your network with Olympic Reprographics. Just sign up, sign on, and provide some simple information about your business. Then when people ask us who they can get to bid on their next job, we can tell them all about YOU! Click here to subscribe!